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Hello! I'm VOCALLS.

Voice-first Contact Center AI

Conversation Platform.

Hello! I'm VOCALLS.

Voice-first Contact

Center AI Conversation

Platform.

Prioritizing rapid value delivery and ease of use, our platform is built

upon an in-depth understanding of telephone systems and contact centers.

See VOCALLS in action

AUTOMATE

Empower agents to be more effective

Use a VOCALLS AI solution designed for your unique use case to automate repetitive tasks and assign your agents more complex tasks.

ELEVATE

Faster resolutions for more customers

Cover more ground

Care for every customer with omnichannel coverage that automates both online and in-person interactions

Build trust

Deliver a consistent experience every time

Reduce churn

Resolve issues faster with no wait times

Empower agents

Combine human and AI for evolved productivity and decision-making

Increase efficiency

Dedicate more agent time to complex, meaningful tasks

SAVE

Scalable solutions without scaled-up payroll

Increase your agent’s capacity while lowering the cost per contact with 24/7 inbound and outbound communication.

See VOCALLS in action

Outperform your competitors

+50M

Conversations automated annually

65%

AHT reduction

100x

Call capacity

92%

Success rate

SUCCESS STORIES

Real use cases, outstanding results

"With VOCALLS, the average handling time (AHT) reduced by 78%. We were also able to answer 120% more calls for tracking packages."

Gizeth Paulina Torres Ocejo

Innovation Manager / Estafeta

"We especially appreciate the individual pro-client approach, professionalism and ability to respond quickly and willingly to the new challenges that business is constantly bringing."

Lenka Adamová

Head of voicebot Implementation at Société Générale

"We were very satisfied with our cooperation with VOCALLS, we liked the solution they provided, and it fully met our expectations!"

Jan Štofaňak

Process Manager at KBC

"The proactive approach of the VOCALLS team is of great importance to this success. They are very interested in understanding our processes and they convert this understanding into voicebot programming. Cooperation with them has always been very productive in finding the best solutions."

Zbigniew Macura

CEO at Allianz Partners